EAST L.A. COLLEGE
STUDENT SURVEY RESULTS

FALL 2002

This survey was delivered, and the results tabulated, by the Chancellor's Office of the California Community Colleges. Participation was voluntary. Not all students responded to the survey.
In which of type of distance learning classes are you presently enrolled?
Telecourse (Cable/Broadcast) 1
Videotape-DVD 3
Videoconferencing 1
On-line/Web-based 192
Audioconferencing 0
Correspondence 0
Audio Cassettes 2
Satellite 0
Other 0

 

How did you hear about this distance learning course?
Class scheduling or catalog 149
Counselor or instructor 18
Friend or relative 37
Employer referral 3
Web site 17
Newspaper 0
Radio ad 0
Television ad 1
Brochure 38
I have taken a Distance education course before 0
Other 0

 

Please indicate if and where you have access to the following:
 
Home
Work
College
Other access
No access
Television 175 41 18 9 0
VCR-DVD 175 41 12 9 0
Cable TV service 122 16 2 10 0
Computer 183 124 104 24 0
Modem 148 85 56 21 0
Fax 62 122 18 20 0
Internet Access 173 108 89 21 0
E-mail access 180 105 62 21 0
Telephone 181 126 44 29 0
Satellite 36 5 2 9 0

 

Please indicate the extent to which each of the following was a reason that you took this distance education course:
  Very Important Important Somewhat Important Does not matter at all Do not know
To fulfill requirements for associate degree 144 14 17 10 14
To fulfill requirements for transfer 134 17 26 10 12
To fulfill requirements for vocational certificate 39 18 33 63 46
To improve job skills/expand job opportunities 79 27 32 37 24
Instructor has a good reputation 34 41 20 51 53
Personal interest 76 37 38 37 11
Course not offered on campus 38 19 22 59 61
On campus sections were full 30 24 16 57 72
Convenience 140 24 12 10 13
Because of my disability 21 14 13 151 0
Thought DE would be academically easier 41 32 26 54 46
Course was not available to me in a classroom setting 45 18 21 53 62
I had success with a previous distance education class 63 19 15 52 50
Unable to come to campus 74 23 20 50 32
I like computer technology 74 42 24 36 23
Other 11 1 7 6 36

 

How far is your home from the nearest community college campus?
1-5 miles 88
6-10 60
11-15 24
16-20 15
more than 20 miles 12

 

Compared to other on-campus based courses how much time do you spend on the DE course?
a lot more 0
a little more 0
same amount of time 0
a little less 0
a lot less 0

 

Please indicate your level of satisfaction with each of the following aspects of your distance education course:
  Very satisfied Satisfied Somewhat satisfied Very unsatisfied N/A
Reliability of the technology used for instruction 109 58 18 9 5
Quality of instruction/instructional presentation 97 60 25 12 5
Quality of course materials 101 60 25 9 4
Accessibility of course materials for students with disabilities 63 37 11 11 77
Quality of student to faculty interaction 94 51 25 12 17
Amount of student to faculty interaction 85 54 28 15 28
Faculty availability/responsiveness to questions/concerns 100 46 30 16 7
Quality of student to student interaction 67 52 30 15 35
Amount of student to student interaction 61 55 31 16 36
Overall course quality 98 68 20 7 6
Your own success in the course 92 59 32 11 5
Quality of self-assessments and practices 92 58 33 11 5
Quality of discussion to analyze and comprehend course material 79 61 32 14 13
Library Services 51 40 39 11 58
Extent to which course helped you achieve your academic/vocational goal 94 53 36 6 10
Availability of sufficient self-assessment practices and information processors 97 50 35 9 8

 

Please indicate the level of availability of each of the following support services in relationship to your distance education class?
  Very satisfied Satisfied Somewhat satisfied Very unsatisfied N/A
Registration 121 53 14 4 7
Counseling 53 60 29 8 49
Financial aid assistance 48 35 28 14 74
Obtaining textbooks and other course materials 71 63 40 12 13
Disability support services 31 26 19 5 118
Tutorial services 37 30 31 9 92
Job placement services 27 12 21 9 130
Help Desk 40 31 32 10 86
Obtaining 69 63 35 15 17
Library Services 53 39 26 10 71

 

Please indicate the frequency with which you use each of the following methods to communicate with your distance education instructor (not including non-interactive class lectures):
  Never Seldom Occasionally Somewhat often Very often
Phone (private) 135 32 16 4 12
Audioconferencing (telephone conference calls) 155 18 7 6 13
E-mail 20 25 52 42 60
List-serve 135 13 24 5 22
On-line bulletin board 72 27 34 23 43
Off-line reader/modem 137 18 17 6 21
Chat room 132 21 18 9 19
Fax 154 13 14 4 14
Mail 97 32 26 17 27
In person during office hrs. 145 13 15 9 17
In person at mid-term or final 135 20 16 6 22
Videoconferencing 166 9 6 1 17
Other 57 5 4 2 14

 

Please indicate the extent to which you agree or disagree with each of the following statements about your distance education course:
  Strongly agree Agree Disagree Strongly disagree Don't know N/A
The distance education course was more academically demanding than a typical on-campus class. 32 77 63 12 11 4
The distance education course demanded more time for lessons, activities, and homework than a typical on-campus class. 30 60 89 10 6 4
The method of instruction for my distance education course made the course more interesting. 54 85 33 8 8 11
The method of instruction for my distance education course made the course material easier to understand. 48 76 47 10 8 10
The method of instruction for my distance education course interfered with my learning. 13 24 98 50 5 9
I did as well academically in this course as I would have in a typical on-campus class. 54 68 44 11 18 4
My satisfaction or success was limited because of technical or equipment difficulties. 17 38 79 50 4 11
I had more interaction with my distance education instructor than I normally would have with a classroom instructor. 23 42 87 34 6 7
I had more course-related interaction with other students in my distance education class than I normally would have in a classroom-based course. 16 23 88 50 8 14
I would take another distance education course. 115 52 8 12 8 4
I would not take a distance education course if the same course were available on campus. 23 22 70 64 14 6
Community colleges should offer more distance education courses. 122 50 9 4 10 4
The course material was pertinent to the topic. 101 83 7 0 4 4
The course material stimulated my interest in the subject. 77 95 12 0 10 5
I possessed all the technical and time management skills necessary to succeed in a distance education course prior to enrolling in the course. 68 85 28 3 9 6
I needed the instructor to keep me on track and help me manage my time to succeed in this course. 12 50 71 56 2 8
It was difficult for me to turn in all assignments on time. 12 35 84 59 4 5
Participating in online discussion was more of a joy than a chore. 39 68 32 7 24 29