As part of our campus services, we setup District owned desktop computers, laptops, tablets, smart phones, and other peripherals. It is our responsibility that ELAC devices are working properly within the campus environment. With our dedicated IT staff, we keep ourselves update with the latest hardware and software releases, to assist faculty members and students with any questions they may have with the newly release hardware.
All computer equipment purchased on campus must meet the minimum requirements for operability/performance, accessibility, maintainability, and durability. The campus has standard models for various types of computer equipment. At ELAC we mainly use HP products. (Desktop Computers, Displays, Laptops)
Other systems that we support are:
• Printers, FAX and Multifunction printers (FAX, Copiers, Scanner, Printer all in one)
• SmartPhones ( Windows Mobile Devices, iPhones, Android devices)
Purchase Request Process
Before you or your department submits a request to purchase computer equipment we recommend checking with us to help you select the best equipment that will fit your needs. The intent is to help departments make the most out of their budgets and to ensure the equipment being requested can be supported properly for the lifetime of the equipment and lower the total cost of the ownership of the equipment. We stress the importance of buying equipment with a three year warranty so the departments can get the equit serviced, or replacement parts, at no extra cost. These methods are intended to reduce the equipment’s total cost of ownership.
When the IT Department receives computers from departments which are no longer needed and still meet minimum requirements, the computers are completely formatted using secure measures to ensure that all data is removed from the hard drive(s). The computers are then setup and software reinstalled according to current department procedure. Once completed the units are made available to be deployed back onto college. Equipment not meeting the minimum requirements are considered salvaged and then properly disposed of by District Standards. Occasionally reusable peripherals will are recycled back into the campus.