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Information Technology
ELAC > College Services > Information Technology > ACEThe Academic Computing Environment (ACE) - HelpDesk
The IT Helpdesk is the first line of technical support to students, faculty, and staff at East Los Angeles College. If you have any technical issues or questions regarding the ACE Project, please contact the Information Technology HelpDesk. If you need to complete a work order, please go to https://trackit.elac.edu/tiweb80/scripts/trackit.asp.
IT HelpDesk TrackIT System Instruction
For instructions on how to use the IT HelpDesk please click here.
Faculty/Staff Helpdesk
Phone Number:(323) 265-8700
Email: ithelpdesk@elac.edu.
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Hours of Operation
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| Day | Time |
| Monday - Friday |
8am-9pm
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| Saturday & Sunday | Closed |
Faculty are encourage to contact Gonzalo Mendoza at mendozagx@elac.edu, IT Manager, for more information on applying this new technology in the classroom.
Training workshops will be scheduled for the 4th week of September.