"The goal of the Student Learning Outcomes (SLO) process at East Los Angeles College is to develop and implement innovative and effective assessments of our academic and support programs. These assessments will lead to increased student success through the improvement of our basic skills classes, general education courses, transfer programs, and workforce education programs, as demonstrated by our course completion, certificate, graduation, and transfer rates. This SLO process will serve our multicultural community with its educationally diverse needs, and prepare our students for the challenges of the 21st century."