The purpose of the Online Class Add Request is for students who are interested in adding online courses which are closed. All students who have been enrolled in at least one class the last 2 semesters, except for Non-credit & Community Services classes, are automatically assigned an ACE account. 

If you are trying to add an online class, you may be able to request an add through the ACE Add Request Portal.  This process may take up to two (2) working days after the instructor approves your request.   

It is your responsibility to log into your ACE portal or your temporary account portal to see your add status. Please do not call us to find out your add status. 

After the first day of class, adding or not adding additional students is at the instructor's discretion. 

Please BE PATIENT; once you have submitted an add request, please do not call Admissions, the Online Help Desk, or IT to ask about it. 

If the class you are wanting to add does not appear, the instructor is not accepting any adds through the ACE portal. Please use the links above to request adding a class and do not call or email the instructor. 

If you are denied by Admissions for a particular class, you can see the denied reason in the ACE portal. 

Once you have cleared the problem indicated, you will have to obtain an add slip from the instructor and submit it directly to the Admissions Office for processing.

Please refer to the instructions on how to make an add request with your ACE Account.  

(Instructions for adding with an ACE account)

Students who do not have an ACE Account but fall within these situations please use the temporary account portal. 

1. You must have an active application in order to make an add request.  If you do not have an active application, and make a request online you will be denied.
2. If you are not currently enrolled in at least one college credit class, click here to create a temporary test  account. Click here (Link to temporary account)

      (Instructions for adding without ACE account)

Add Request FAQ

Question: I am not a student at ELAC, can I request an add?
Answer: Only students who have applied and been admitted to ELAC can make Add requests.

Question: What do I need to do to add an online class?
Answer: You need to be a student at ELAC, and have an ACE account.

Question: My instructor has informed me to use the ACE portal to make a request, but I don't have an ACE Account, what do I need to do?
Answer: If you are a student at ELAC but don't have an ACE account, please click here: http://academicportal.elac.edu/stadd/studentregister.aspx and log on using your student ID and date of birth.

Question: How do I access the ACE portal and online add module?
Answer: For all instructions on the online add module in the ACE portal, please read the information above or click here: http://www.elac.edu/online/OnlineAdd.htm

Question: I cannot log in to the ACE portal; why is that?
Answer: If you have not enrolled in classes the last two (2) semesters, you don't have an ACE account or it has been disabled. You can make still make an add request by creating a temporary student account login located at : http://academicportal.elac.edu/stadd/studentregister.aspx using your ELAC student ID number and your date of birth.

Question: What happens when I submit an online add?
Answer: You need to check that the add has been "Faculty Approved." After you add status has changed from "Pending" to "Faculty Approved," you will have to wait for Admissions to approve your request. Admissions will respond to the request 24-48 hours after the instructor has submitted your add for Admission's approval. It is your responsibility to keep checking the ACE portal to see if faculty AND admissions has approved your add.

Question: How do I know when I have been officially added to the course?
Answer: There are two ways you will know:

1. You can log in to the Student Information System and view your schedule. If it is listed there, then you are officially enrolled in the course.
2. You must check the ACE portal for the status "Admission Approved."

Question: I have been added to the class, now what?
Answer: Please note that it will take up to 48 hours for you to access the online course. In the meantime, we suggest you review login instructions found here: http://www.elac.edu/online/courselogin.htm Once you have been added to the course site, you will see a tab with your class heading. When you click on that tab, you will see your course content.

Question: I added a lot of online courses using ACE portal, but now I don't want to take any, what can I do?
Answer: You must wait for the approval process to be completed. If they have been approved faulty and admissions, then you can drop using the Student Information System. If they have been approved by faculty but denied by admissions, then you don't need to do anything. But we advise you to talk to admissions, as this denial can mean that you have a hold on your record which you need to clear for future registration.