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… … Offered CAOT Certificates … Offered CAOT Certificates CAOT Certificates Administrative Assistant This Certificate of Achievement is designed for students who want to work in an office and possess the skills necessary to assist managers in the … of an office. Business Information Worker 1 This Certificate of Achievement is designed to prepare students for entry-level office and administrative support in a variety of job positions, including general office clerks, retail salespersons, … service representatives. The BIW 2 Certificate of Achievement builds on the BIW 1 foundation and provides students with additional skills in PowerPoint, Excel, Access, QuickBooks, records management, and customer relations. Students …