… CAOT Certificates … Offered CAOT Certificates … Offered CAOT Certificates CAOT Certificates Administrative Assistant This Certificate of Achievement is designed for students who want to work in an office and possess the skills necessary to … sales, and customer service representatives. The BIW 2 Certificate of Achievement builds on the BIW 1 foundation and provides students with additional skills in PowerPoint, Excel, Access, QuickBooks, records management, and customer relations. Students completing this stage of the BIW pathway will be equipped to take multiple …