… … Offered CAOT Certificates … Offered CAOT Certificates CAOT Certificates Administrative Assistant This Certificate of Achievement is designed for students who want to work in an office and possess the skills necessary to assist managers in the … students for entry-level office and administrative support in a variety of job positions, including general office clerks, retail salespersons, customer service representatives, receptionists, and information clerks. Business Information Worker 2 … Service Representative This Certificate of Achievement is designed for students who want a fast-track course of study that will enable them to enter the job market with customer service skills and with a raised awareness and a reference for …