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… Diversity/Cultural Awareness, Teamwork, Collaboration, Conflict Resolution, Customer Service, Safe Practice/Infection Control, Medical Terminology, and First Aid. Completion of this skills certificate provides the first step in making an … to healthcare and service careers. HLTHOCC 062: SKILL SET FOR THE HEALTH CARE PROFESSIONAL (2 units) This course is an introduction of the concepts and skills that serve as a foundation for the health care professions. Topics include hygiene and safety, infection control, basic client monitoring and basic first aid, therapeutic communication and basic …