… Once your payment plan is set up, monthly payments will be automatically charged to the debit card or credit card provided during the setup process, on the 15th day of each month. Live chat is available for assistance. View Using Nelnet for the first time video … … of changes or updates to my payment plan? … The payment plan system will email all notifications to the email address you provided while setting up the payment plan. Please make sure that you provide a current, valid email account and check your …