Live Chat with a Counselor

Connect with a counselor through "Live Chat" for brief discussions. Counselors may review topics with you for up to 15-20 minutes. Other reasons may require an appointment.

Schedule: Live Chat is typically available during the following times:

Monday - Thursday:  7:30 am - 5:30 pm
Friday:  7:30 am - 1:00 pm

Reasons:  General Questions

  • Steps for new students
  • Course Recommendations for 1 semester, Abbreviated SEPs
  • Update Home College, Major or Ed Goal
  • Campus Forms such as: Prerequisite clearance review, Academic Renewal, Removal of substandard grade, Additional Units Overload, Honors Applications
  • Grad Petitions (all courses taken within LACCD)
  • UC/CSU GE certification review (LACCD)


  1. Click the “Live Chat Counseling” button below.
  2. Read the consent statement and choose “Agree.”
  3. Log in using your LACCD Student Portal credentials. If you are a prospective student, create a guest account.
  4. Select an appropriate reason code. Not all reason codes can be accommodated in a “Live Chat” session.

Tech Requirements:

Use Chrome or Firefox. Be prepared to offer a phone number if there are issues with the audio, visual, or chat functions.