… Service Representative This Certificate of Achievement is designed for students who want a fast-track course of study that will enable them to enter the job market with customer service skills and with a raised awareness and a reference for … who want a fast-track course of study that will prepare them for entry-level jobs in customhouse brokerage companies, as buyers and purchasing agents, as well as for entrepreneurs. Principles and methods for meeting quality standards for services will be covered. Concepts will include import and export operations and procedures, …